UniRail Ltd. is a company situated in Sofia, Bulgaria.
UniRail:

• Is agent for Kolowag, Bulgaria for Germany, Benelux and France;
• Is customer service for all different kind of questions between Holland and Bulgaria;
• Is responsible for the logistic activities – the transport of the spare parts and the transport of the wagons;
• Has experience in all supply-chain-solutions on both conceptual and engineering level, especially in bulk;
• Has experience in organizing rail transport;
• Is responsible for all customer services during the orders, requests and projects;
• Is the liaison officer between the supplier and the client;
• Has its main aim to help and to serve the customer for faster and easier communication with the Bulgarian factory.

The team consists of Mr. Frans de Jong and Ms. Milena Krumova.   

Ms. Milena Krumova is the General Manager of UniRail Ltd. and is working from Sofia, Bulgaria. She speaks fluently Bulgarian, English and Russian. 

Mr. Frans de Jong is expert in bulk logistics /rail, short sea, barge and truck transports/ supply-chain-solutions. He is speaking fluently Dutch, English, German and French and he is working in Holland.

Mission of UniRail:

The mission of UniRail is to be an interesting, leading and innovating service provider within the Bulgarian Railway and Railway Maintenance Industry. Our interest is to deliver breakthrough innovations and enable companies to create more sustainable value. Furthermore the human approach towards our customers will be our key theme throughout the year.

Vision of UniRail:

To realize the mission, UniRail wants to:

• Be efficient by using a smart, simple and flat management
• Be customer-driven. Our Customers are the main focus of everything we do. We establish trusting relationships by acting proactively and honestly.
• Be highly service orientated. We serve our clients' needs with outstanding solutions, products and services.
• Offer its employees a challenging job within a smart organization. By giving our employees wings, we offer a different environment in which the individuals can develop and grow.
• Build rewarding partnerships, which allow our respective businesses to prosper. Establish relationships based on trust and respect. Our suppliers are essential to our success.
•  Be innovative
  
  Values of UniRail:
   Integrity
  We behave with integrity and in an ethical manner in everything we do and say, thereby earning and maintaining the trust and respect of customers, shareholders, suppliers, colleagues, partners and communities.

Commitment to excellence
Our commitment is to demonstrate excellence in all spheres of our work and in our interactions with customers, shareholders, suppliers, colleagues, partners and communities. In addition, we commit to exercising judgment, professionalism, self-discipline, perseverance and team spirit.